In addition to your basic rights as a consumer, if you are disabled, you also have other rights which protect you against discrimination when you buy goods and services or use certain facilities.
This applies regardless of the size of the organisation or company providing the goods, services or facilities. It does not matter whether the service is free or has to be paid for.
Here are a few examples of services which must not discriminate against you if you are disabled they include services provided by hotels, banks, building societies, solicitors, local authorities, advice agencies, pubs, theatres, shops, telesales, railway stations, churches, doctors, law courts, public transport, business websites.